Chatbase
Chatbase is the complete platform for building & deploying AI support agents for your business.
Explore how Chatbase empowers you to build custom AI chatbots on your own data.
Introduction
Chatbase is a no-code AI platform designed to help businesses and individuals create highly customized chatbots trained on their own content. With powerful Retrieval-Augmented Generation (RAG) capabilities and seamless integrations into Slack, WhatsApp, Stripe, Slack, and more, Chatbase enables interactive assistants capable of real-world tasks such as database queries, scheduling, and payment processing.
Key Features
No-code agent builder with drag-and-drop workflow
Retrieval-Augmented Generation on custom documents, URLs, or databases
Pre-built connectors: Slack, WhatsApp, Stripe, Google Sheets, and more
Real-time analytics dashboard for conversation insights and usage metrics
Secure hosting with enterprise-grade compliance and single sign-on (SSO)
What It Does?
Chatbase allows you to upload documents, connect your databases, or point it at a website—then automatically indexes that knowledge. You can then craft custom intents and responses, train agents to answer questions in natural language, and deploy those agents as embeddable widgets or integrate them into messaging platforms. Agents can perform CRUD operations on external systems (e.g., creating a ticket, querying inventory, or processing payments) in a conversational flow.
How It Works?
Under the hood, Chatbase uses a combination of vector embeddings and large language models (LLMs) to provide accurate, context-aware answers. When a user asks a question, the system:
- Embeds the query into a high-dimensional vector space.
- Performs a similarity search against your uploaded documents or data.
- Retrieves the most relevant passages and constructs a prompt.
- Generates a response via an LLM, augmented with retrieved knowledge.
- Executes configured actions (e.g., API calls) if specified in the flow.
Use Cases
Customer support automation with instant knowledge retrieval
Internal knowledge base Q&A for HR, IT, or Operations
Lead qualification bots that schedule demos and collect info
E-commerce assistants that look up SKU availability and process orders
Target Audience
Small and medium businesses seeking cost-effective support bots
Enterprises needing secure, compliant conversational AI with SSO
Non-technical business users who want to launch chatbots without developers
Developers and data teams looking for easy RAG infrastructure
Pros and Cons
Pros
- Fast no-code setup with drag-and-drop flows
- Powerful RAG ensures accurate, context-rich answers
- Extensive integrations and API actions for real tasks
- Comprehensive analytics and monitoring dashboard
Cons
- Pricing can scale up quickly with high usage
- Customization beyond provided blocks requires code
- Performance depends on document quality and structure
Pricing Plans
Free Starter: Up to 1K messages & basic analytics
Pro: 10K messages, advanced analytics, connectors
Enterprise: Unlimited usage, SSO, dedicated support
Final Thoughts
Chatbase.co stands out as a versatile, no-code solution for businesses looking to deploy intelligent chatbots rapidly. Its strong RAG engine, broad integration ecosystem, and analytic tools make it suitable for teams of all sizes. While enterprise needs may require higher-tier plans, the free starter tier allows for quick experimentation. If you need a powerful conversational AI that works with your own data and external systems, Chatbase is a top choice.